Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Rates & Delivery Time
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (where available)
- Shipping charges are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number. Tracking information may take up to 24 hours to become active.
Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to weather conditions, courier issues, customs clearance, or other unforeseen circumstances. We appreciate your patience and understanding.
International Shipping
We ship to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your shipment, please contact us:
Email: contactgnanaprakasam@gmail.com
Phone: +916282837117
Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM